Bath Botanica, LLC (“Bath Botanica,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bathbotanica.com (“Website”), book services through our online platform, or otherwise interact with us.
This Privacy policy aims to provide transparency regarding the types of information we collect, how we use and protect that information, and your choices regarding your data.
This Policy applies to all visitors, users, and Clients of Bath Botanica’s Website and services, regardless of location. By accessing or using the Website or booking services with us, you consent to the practices described in this Privacy Policy.
If you disagree with our practices, please do not use our Website or services. We encourage you to read this Privacy Policy carefully and to contact us if you have any questions about our data practices.
- INFORMATION WE COLLECT
Bath Botanica, LLC collects personal information from you when you interact with our Website, book services, or submit forms related to our offerings. The information we collect is necessary to deliver safe, personalized, high-quality services and fulfill our administrative and legal obligations.
1.1 Personal Information Collected: The types of personal information we collect include, but are not limited to:
- Full Name
- Date of Birth
- Age
- Mailing Address
- Email Address
- Phone Number
- Medical and Health Information (such as existing health conditions, allergies, sensitivities, medications, recent surgeries, pregnancy or postpartum status, contraindications, or other health disclosures relevant to safe service delivery)
- Emergency Contact Name and Phone Number
- Spiritual or Religious Affiliation (to accommodate ceremony-related preferences, if voluntarily disclosed)
- Accommodation Requests (such as accessibility needs, sensory preferences, or comfort-related requests)
This information is collected to ensure we can customize services safely to your needs, comply with safety protocols, and support a respectful, individualized experience.
1.2 Optional Information Shared by Clients: In addition to required information, you may voluntarily provide additional details, such as personal intentions for ceremonial work, special ritual requests, or additional health background beyond what is specifically requested. Sharing this information is optional but may enhance your service experience by allowing us to personalize your session better.
You are not obligated to provide information beyond what is necessary to deliver the requested service; however, withholding certain information may limit our ability to accommodate your needs or ensure your safety fully.
- HOW WE COLLECT INFORMATION
Bath Botanica, LLC collects personal information directly from you through various interactions with our Website and related service platforms. Information is collected in the following ways:
2.1 Website Forms: We collect the information you voluntarily provide by completing forms on our Website. This includes information submitted through client intake forms, consent forms, service request forms, event registration forms, and any other online forms intended to capture necessary client details before services are rendered.
2.2 Online Booking System: When you book a service through our online scheduling platform, we collect personal and service-related information required to complete your reservation. This may include your name, contact details, service preferences, selected dates and times, and any special instructions or accommodations you request when booking.
2.3 Third-Party Payment Processors: To process payments securely, Bath Botanica, LLC uses trusted third-party payment processors, such as PayPal or credit card platforms. When you submit payment information, you may be redirected to the payment processor’s platform, and your financial data will be handled according to that third party’s privacy practices. Bath Botanica, LLC does not store or have direct access to your full payment card information. We may receive limited transaction details (e.g., payment confirmation, billing address) necessary to complete your booking and record-keeping requirements.
By interacting with our Website and services, you consent to the collection of information through these channels as described in this Privacy Policy.
- USE OF INFORMATION
Bath Botanica, LLC uses the personal information we collect to provide you with high-quality, personalized services, maintain a safe environment, communicate effectively, and comply with legal obligations. Specifically, your information may be used for the following purposes:
3.1 Service Delivery and Customization: We use your information to deliver the services you book, customize your experience according to your health needs, preferences, and accommodation requests, and ensure that each service is tailored appropriately to support your comfort, safety, and wellness intentions.
3.2 Safety and Emergency Response: We collect health and emergency contact information to assess your suitability for certain services and respond appropriately in a medical or safety-related emergency. This information allows us to take immediate, informed action to protect your health and well-being during participation.
3.3 Communications and Customer Support: We use your contact information to communicate important information about your bookings, service confirmations, updates, cancellations, or service changes. We may also use your information to respond to inquiries, provide support, send service-related reminders, or deliver customer care messages relevant to your experience.
3.4 Legal Compliance: We may use and retain your information as necessary to comply with applicable laws, regulations, and lawful governmental requests, enforce our Terms and Conditions, resolve disputes, and protect our legal rights.
We do not use your personal information for unsolicited marketing purposes unless you expressly opt-in to receive promotional communications.
- SHARING OF INFORMATION
Bath Botanica, LLC respects your privacy and limits the sharing of your personal information to what is necessary to provide services, comply with legal obligations, and protect the safety of our clients and operations.
4.1 Third-Party Service Providers: We may share limited information with trusted third-party service providers who assist in delivering our services. This may include payment processors (such as PayPal) that handle your payment transactions securely or scheduling platforms that facilitate online booking. These third parties are authorized to use your information only as necessary to perform their designated functions and are required to maintain the confidentiality and security of your data.
4.2 Legal Requirements and Compliance with Law: We may disclose your information if required to do so by law, legal process, or governmental request, or if we reasonably believe that such disclosure is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Bath Botanica, LLC, (c) act in urgent circumstances to protect the personal safety of clients or the public, or (d) protect against legal liability.
4.3 No Sale or Unauthorized Sharing of Data: Bath Botanica, LLC does not sell, rent, or otherwise share your personal information with third parties for marketing, advertising, or unrelated commercial purposes. Your data is used exclusively to support your experience with us and to fulfill the purposes described in this Privacy Policy.
- PROTECTION OF PERSONAL INFORMATION
Bath Botanica, LLC is committed to safeguarding the personal information you entrust to us. We implement a variety of technical, administrative, and physical security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
5.1 Data Security Measures: We use secure servers, encryption protocols, firewalls, and other commercially reasonable technologies to protect your information during transmission and storage. Sensitive information collected through our Website, such as health-related data and emergency contacts, is protected using encrypted communication methods and secure access controls.
We also maintain administrative safeguards, such as requiring strong password protection for access to systems where personal data is stored and limiting data storage only to what is necessary to deliver services safely.
5.2 Access Limitation to Authorized Personnel Only: Access to your personal information is restricted solely to authorized personnel who require the information to perform their roles in delivering services, processing bookings, responding to inquiries, or ensuring client safety. All employees, contractors, or agents of Bath Botanica, LLC who have access to personal information are trained on the importance of privacy and data security.
While we strive to protect your information to the best of our ability, no system can guarantee absolute security. You acknowledge that any transmission of information to us is at your own risk.
- DATA RETENTION
Bath Botanica, LLC retains personal information only for as long as necessary to fulfill its collected purposes, comply with legal and regulatory obligations, and protect our legitimate business interests.
6.1 How Long Information is Stored: We generally retain your personal information for the duration of your relationship with Bath Botanica, LLC, plus a reasonable period thereafter to accommodate legal, regulatory, accounting, or operational requirements. Health-related information, intake forms, service records, and payment transaction details may be retained for record-keeping purposes for up to three (3) to seven (7) years], depending on applicable laws and the nature of the service provided.
6.2 Criteria for Data Deletion: Personal information will be securely deleted or anonymized when it is no longer necessary for the purposes for which it was collected, when the client requests deletion (subject to any legal retention obligations), or when it is determined that continued retention is no longer justified.
Bath Botanica, LLC regularly reviews its data retention practices to ensure that personal information is not kept longer than necessary and that outdated or unnecessary information is securely disposed of.
- CHILDRENS’ PRIVACY
Bath Botanica, LLC is committed to protecting the privacy and safety of minors in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and other applicable privacy laws. Our Website and services are not intended for individuals under the age of eighteen (18), and we do not knowingly collect, solicit, or maintain personal information from individuals under 18.
By accessing or using our Website and services, you represent and warrant that you are at least 18. If you are under 18, you are not authorized to use our Website, submit personal information, or book any services.
We do not knowingly collect, use, or disclose personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take prompt action to delete such information from our systems. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing minors never to provide personal information through our Website.
If we become aware that a minor (either under 13 or under 18, where applicable) has submitted personal information to Bath Botanica, LLC without the necessary consent or contrary to our policies, we will promptly investigate and take appropriate steps, including deletion of the information from our records.
If you believe that we may have collected information from a minor without proper authorization, please contact us immediately at [email protected]. We will work to address and resolve the situation as quickly as possible.
- YOUR DATA RIGHTS
Bath Botanica, LLC respects your rights regarding your personal information and strives to provide transparency and control over how your data is used. Depending on your location and applicable law, you may have the following rights:
8.1 Access, Correction, and Deletion of Personal Information: You have the right to request access to the personal information we hold about you, to correct or update inaccurate or incomplete information, and to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected or when required by law.
We will make reasonable efforts to accommodate your requests, subject to any legal, operational, or contractual requirements that may require us to retain certain information for longer.
8.2 How to Exercise Your Rights: To request access, correction, or deletion of your personal information, please get in touch with us at [email protected]. To ensure the security of your information, we may need to verify your identity before processing your request. Bath Botanica, LLC will respond to valid requests within a reasonable timeframe and in accordance with applicable data protection laws.
Please note that certain information may be exempt from such requests if required to comply with legal obligations or for legitimate business purposes.
- THIRD-PARTY LINKS AND SERVICES
Bath Botanica, LLC may provide links to third-party websites, applications, or services to facilitate certain functions such as payment processing, service scheduling, or information sharing. For example, payment transactions may be processed through external platforms like PayPal or other authorized providers.
When you access or use third-party platforms or services through our Website, you may be subject to those providers’ separate terms, conditions, and privacy policies. Bath Botanica, LLC does not control and is not responsible for the content, practices, or security of any external websites or services linked to our Website.
Bath Botanica, LLC disclaims any responsibility or liability for third-party platforms’ privacy practices, data security, or content. We encourage you to review the privacy policies of any third-party service providers before submitting your personal information to them.
Your interactions with third-party services are solely between you and the third party, and any information you provide directly to a third party is subject to that party’s privacy practices.
- CHANGES TO THIS PRIVACY POLICY
Bath Botanica, LLC reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other operational needs. Any changes to this Privacy Policy will be posted on this page with an updated effective date.
If we make any material changes to how we collect, use, or share your personal information, we will provide additional notice through the Website or via email if you have provided contact information. Your continued use of the Website and services after posting changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
- CONTACT INFORMATION
If you have any questions, concerns, or comments regarding this Privacy Policy or our privacy practices, please get in touch with us at:
Bath Botanica, LLC
Email: [email protected]
Website: www.bathbotanica.com
Mailing Address:
We will make reasonable efforts to respond to all privacy-related inquiries promptly.